out of Read Reviews for Dr. Joseph Dorsey
Dr. Dorsey hasnt rescheduled an appointment with my child since the office called to cancel in late February.
Unable to reach office or leave message. This is MOST unprofessional and seems actionable.
I know this doctor: 2 years. No follow up treatment since February
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Dr. Dorsey has been a delightful man to do business with.
Staff on the other hand needs customer services training.Lisa especially.
About Front Desk: Very unfriendly Lisa has a really nasty unprofessional attitude very unfriendly. Not good for business. Dr. Dorsey is a wonderful man. Staff needs training on customer services.
Front desk:
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Very delightful md but clueless to what going on in his office on his behalf Excellent doctor .....
About Front Desk: Very poor service and they do not know how to process private insurance claims....records where lost, bills where not filled properly very stressful experience glad it is over never again!
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very very rude, loud & un professional...assistant very lazy and don't care about customers satisfactions...worst place ever and custom service horrible.....
About Front Desk: 1
I know this doctor: Over 5 years
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Smiling Patient
dislikes
Dr. Joseph Dorsey
on Dec. 10, 2013, 12:26 a.m.
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My problem is not with Dr. Dorsey. I met him once when I took my daughter there, however during the consultation with him there was no privacy and he spoke very loud. I might also add he looks nothing like his picture on their website, he is a good at least 20 years older, so that is a misrepresentation.
My problem is with the office manager, Lisa, she does not return calls regarding questions I had, and continued to schedule appointments even after I didn't go back. She also took her sweet time releasing my daughter so I could take her to another orthodontist, and when I called and asked her myself to release her, she told me to call the company myself, (which they do not speak to clients) and then she hung up on me. I at this point was already absolutely appalled at the rudeness and complete lack of professionalism demonstrated. Then I was just dumbfounded. Somebody even went so far as to call the MTM company and tell them I did not come for that appointment, (when I had a signed sheet) and I did not come the next day either. No I did not go the next day either. There was no appointment. Why would my daughter have her impressions taken, then we are suppose to wait for approval but we had an appointment the next day. Don't go!
I know this doctor: April 2012
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Dr. Dorsey and his staff is so pleasant when I take my daughter to his office. I feel comfortable when I go into the office. the atmosphere is just pleasant. The payment plan fits my budget and just enjoy Dr. Dorsey and his staff. My daughter has not had any problems with her braces and she has been in them for 24 mos and is ready to have them removed within 3 mos
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Dr. Dorsey is reliable and gets the Job done... Look forward to taking the grand kids his way
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He is GREAT!!!! very personal, and professional. Dr. Dorsey has a wonderful environment and everyone there treats you with care.
I know this doctor: 1 month
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I have been going to Dr. Dorsey for nearly two years and myself and my children have received great service. I recently recommended him to my brother and his family. He provided both pricey and economical options to straighten my teeth ( Ihad to pick something in b/w)
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