Connect with Dr. Yi-ling Shiao D.D.S. Expert Dental Dentist in New York, NY

Dr. Yi-ling Shiao D.D.S. Expert Dental - Dentist

5.0 based on 20 reviews

1 Rating out of 5 stars

2126822965

New York, NY

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Dr. Yi-ling Shiao Rating 5.0 stars based on 20 reviews $$$
Health Spa Facilities
First Class Service
Painless Procedures
Superb Results
Expensive Cost
Read Reviews for Dr. Yi-ling Shiao
Review 1 by Stars: 1.0 on Link
This is not a direct review of Dr. Shiao but the office she is affiliated with Expert Dental: DO NOT, DO NOT, DO NOT GO HERE!!!! I have DHMO insurance. Under DHMO there are fixed prices for the different procedures. I went there because I cracked a tooth. After an initial exam by one person. I was told that they wanted a dental surgeon to look at it... and charged me $150. I didn't know at the time that I should NOT have had to pay for that. Then they told me my tooth would have to be extracted, I needed an implant and a crown to fix it. Of course NONE of this was covered by my insurance. Total for this $6400!!! But they said they had a "special" going on and if I pay everything up front that day, they'll discount it $1300 for a total of $5100. I asked if this was the only option. They told me the alternative would be a bridge between the 2 teeth, which would require the extraction, and 2 root canals on the 2 teeth that would support the bridge. That total $2400. I asked for a breakdowns of the procedures and when I questioned why they would use crowns that were not covered by my insurance they said I needed "custom" work. I asked about just having the tooth taken out since it was bothering me, and they told me that would be $150 (I found out later that should have been covered also or at most $50). I called my insurance to see what is and what is not covered and they told me that implants are indeed not covered, but that any consultation should have been covered. Come to find out the Dr. they had look in my mouth for about a 30 seconds works in that office but does not take my insurance. And I'm sure they very well knew that. Anyway, bottom line is, I ended up going to another dentist who never said I needed to extract the tooth, never said anything about implants, bridges, root canals or "custom" crowns. He did expose the tooth a little more and put a temporary crown on and I go back in a couple of weeks to get the permanent crown. Total cost to me $900. So not only was Expert Dental looking to rip me off, they were also willing to perform extensive, totally unnecessary procedures to do so! I've already complained to my insurance carrier but I am considering reporting them to whomever I have to to make sure they don't get away with this.

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I know this doctor: 2 months

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Review 2 by Stars: 2.0 on Link
This is the worst dental office ever. In August, I came in for a customary cleaning. At this appointment, I was advised that I needed 2 crowns and an urgent deep cleaning in my lower register. With crown #1, I received the temporary, and, as everyone familiar with crowns knows, a temporary should only stay in for 2 weeks. This ended up staying in for over 2 months because their lab kept screwing up over and over again in making the permanent. The reason that a temporary should only stay in for 2 weeks is because your nerve is exposed so they want to minimize the time with the temporary and quickly transition to the permanent which is customized to fit your mouth exactly. Due to the prolonged period with the temporary, I experienced excruciating pain. I was wrongfully told I might need a root canal, but thankfully they decided to try putting the permanent in first before making any rash decisions about a root canal surgery. The pain immediately went away after the permanent was installed, but the issue is that this should never have happened since a temporary should only stay in for 2 weeks, not 2 months - which is an egregious amount of time.

I know this doctor: 5 months

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Review 3 by Stars: 5.0 on Link
After I changed job last year my dental coverage was changed to Cigna which my previous dentist didn't take and that was when I found Expert Dental and Dr. Shiao's office. I've lived in New York almost all my life and have had many different dentists but this is by far the best dental experience. They have all digital computerized equipment so the doctor shows you the x-ray right on the TV screen in front of you. I saw Dr. Karng during my most recent visit and she was genuinely nice and courteous. I needed to get a root canal done and was initially nervous about it but it turned out to be not bad at all. I will be returning for my follow up appointments.

About Hygienist: The cleaning was done by the doctor, no the hygienist. It was fine.

I know this doctor: 6 months

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Review 4 by Stars: 2.5 on Link
BEWARE POSITIVE REVIEWS. They bribe you into them. 1. I made an appointment with Dr. Shiao online.I didn't even get to see her! this was a scam. Rght after I booked they called me that there was an error and she was booked up. this was strange as I remember seeing her having a whole day available. they told me she got booked up fast, and booked me for a different day. When I came for an appointment, however, I saw another doctor, very young, in her 20s. I was told that Dr. Shiao was not in the office that day. So why did they book me for her for that day then??!!! they just used her as a bait to get me into the office. 2. I had the fastest cleaning ever - about 15 min instead of a usual hour or so. ridiculous, since I have not had cleaning in a long time. 3. As I was leaving I was asked to rate them. I gave them 5 out of 5 just beng nice. after that they gave me a piece of paper with instructions to go rate them on Yelp, and promised to give me a free whitening kit. 4. I came there with a particular complaint about particualr discomfort. they did NOTHING about it but X-Rayed my whole mouth and told me I needed $16,000. 00 of work fast, that insurance wont cover it so they give me 50% discount and will do it for only $8,000. Scam

I know this doctor: one visit was enough

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Review 5 by Stars: 5.0 on Link
I went for a cleaning. This was my first time here and I have been looking for a dentist in the city. The facility was super clean and the dentist listened to my concerns. I was seen right away and I didn't feel like they were rushing me along. Overall, it was a great experience and I will definitely go back!

About Hygienist: The hygienist was so sweet! She was very welcoming and offered me a warm towel for my face, turned on the television and set my seat to massage mode. I felt like I wasn't even at the dentist office! She verbally walked me through everything she was doing which I liked so I could be aware of what was going on. Clean office and friendly staff!

I know this doctor: 1 month

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Review 6 by Stars: 4.5 on Link
Professional and clean dental office. LOVE the massage chair. They always make sure that you are comfortable.

I know this doctor: 6 months

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Review 7 by Stars: 5.0 on Link
I recently visited Dr. Shiao's office and it was such a pleasant experience! The new office is absolutely beautiful and all of the staff are so welcoming and accommodating. I was particularly impressed with the ability to review my x-rays on the mounted flat screen and the warm towel I received before my cleaning. I would definitely recommend Dr. Shiao's office to others!

About Hygienist: Dr. J was super friendly, efficient and was very patient in answering my questions after my cleaning.

I know this doctor: 2 years

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Review 8 by Stars: 5.0 on Link
Two words: massage. chairs. Very efficient and friendly! Just went in for simple check up and x rays. Service was very good, facility was clean.

I know this doctor: 1 month

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Review 9 by Stars: 5.0 on Link
Simply a wonderful experience. This is simply the most professional, high caliber dental office I've been to. I've lived in New York most of my adult life and I've seen many different dentists. Dr. Shiao's office offers me the kind of experience that way surpasses them all. The office is brand new, high end with latest technology. The entire atmosphere feels more like a spa rather than a dental clinic. The office smells and flowers and they give you scented towel while you sit down at the chair to wait for doctor. The x-ray sensors and panaromic machine that goes around your head takes away the discomfort with oral x-rays, and digitially captures everything. Dr. Shiao personally reviews my x-rays with me on a computer screen right in front of me, while I comfortably lie there and get a massage from the dental chair. She explained my conditions to me in great detail and explained what I procedures I needed and why it needs to be done. I had a couple fillings done ... This is simply the most professional, high caliber dental office I've been to. I've lived in New York most of my adult life and I've seen many different dentists. Dr. Shiao's office offers me the kind of experience that way surpasses them all. The office is brand new,

I know this doctor: 2 years

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Review 10 by Stars: 5.0 on Link
I felt very much at ease under the care of Dr. Shiao and her periodontist Dr. Li. These doctors as well as their dental assistants and office assistants were very professional and personable. I feel like I've known them for years although I've only been a patient for only three months. Wait time for my visits were minimal. I was there for oral examination, deep cleaning, and dental surgery. The 45-minute surgery, which included sutures afterward to control the bleeding, was a success as I experienced no pain and only minor bleeding following the dental procedure. Also, I am no longer experiencing the problems that I had prior to surgery. A follow-up visit today confirmed that all is well. The facility is pretty spacious and very modern. A TV is in front of each dental chair, which also functions as a massage chair. I didn't expect to feel so much at home at a dentist office. I would highly recommend Dr. Shiao to my friends as I feel that she takes good care of her patients and the cost is very reasonable.

I know this doctor: 3 months

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