out of Read Reviews for Dr. Arpan Patel
joe kain
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Dr. Arpan Patel
on Dec. 9, 2017, 8:35 a.m.
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I hadn't been to the dentist in several years and wasn't looking forward to it but the visit was pleasant and I left feeling really happy that I took the time to take care of my teeth. The office is clean and nice and everyone was very friendly. The Tools are so clean seems very current and I felt very confident about the procedures as well as treatments.
About Front Desk: all staff is ,friendly, awsome and very helpful.
Front desk:
Hygiene rating:
About Hygienist: Karen is the best Hygienist in this Place. very through and absolutely professional.
Hygiene time: 45
I know this doctor: 5 YEARS
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They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I would never visit them again. I was very disappointed. Nothing but lies. No communication between dentist and staff. Was overcharged and promised refund by dentist. Still waiting for refund over a year later. Pursuing legal action and complaint to Pa Dental Board. Avoid this practice at all costs. You will be sorry if you don't.
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Dr. Patel is an excellent cosmetic dentist. He was featured on a local news network, which is how I found him. Met one of his patients, her lumineers were beautiful, without having that "fake" or "too perfect" look.
The problem is his staff. The office manager, Gary.If you have an issue, let's say tooth repair, he says, "Let me call you back," and never does.Yet he is very quick to call you to come in to discuss financing ($$$). The receptionists have no idea how to properly schedule, and since Dr. Patel is very much in demand, it's hard to get app'ts. The receptionists will give you an app't for 3 weeks away.Then they call you 2 days before your app't and reschedule,saying, "Oh the office closes early that day," (as if they just discovered this) Then of course, you will have to wait another 2-3 weeks. You'll be lucky to see the doc once /month, if that.They lie and shuffle app'ts all the time. You will be dismayed at how they continually give you app'ts, then take them away. 4 months now, still no permanent teeth, thanx to all the canceled app'ts. Too many patients, overbooking, truth, and priority issues are this office's main problems.
I know this doctor: 4 months
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