out of Read Reviews for Dr. Robert Sue
Beware of bait and switch...I made an appointment specifically for a cleaning AND a check-up. I was told as a cash customer if would be close to $300- with a coupon! I thought it was pricey, but I was going on a referral from a friend. A month later I went in for my appointment. I was then told that the initial cost and appointment was only to LOOK at my teeth and do initial x-rays. I would then have to come back on a later date for the cleaning- a different payment, of course. I was shocked and felt very much bait and switched since I specifically told the appointment setter I needed a cleaning. I took time out of my day I had blocked out speciafically to get a cleaning. I told them I had to cancel as this was not what I made an appointment for. I went back to the last dentist I saw who then charged me only $80 for a check-up, cleaning, and x-ray. I was given a discount from the usual $180 since I was a cash paying customer. I can only imagine how much I would have spent at Dr. Sue's if I can actually eventually gotten a cleaning. If you do make an appointment with this doctor, make sure that it is VERY clear what services you will be getting on arrival.
I know this doctor: 1 day
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Two dentists before him said that my tooth could not be saved. He saved my tooth and used a permanent crown. There were a number of sessions. In each, I experienced no pain. He is somewhat expensive. But the job he does is so superior, he's worth it. And he offers Care Credit, a no interest payment plan. His chair-side manner is the best. He didn't make me feel uncomfortable about not flossing, etc. His assistant was very equipped and thoughtful about how I was doing. And his office staff is very organized and helpful. I highly recommend him.
I know this doctor: 18 months
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Dr. Sue and his staff are definitely first-class in how they work with patients. He is not part of a DMO plan, but that is because he does not want to cut corners in terms of patient care...highly, highly recommended!
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