out of Read Reviews for Dr. Kevin Arthur
Janice
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Dr. Kevin Arthur
on April 22, 2022, 10:29 a.m.
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I heard great things about Dr arthur office. So I went to the dentist (eveyones favorite place lol) to get a cleaning and my yearly x-rays for cavities. Ok the lady that did my cleaning was outstanding and this would've been 5 stars if not for the actual dentist Dr Rogers and the shady service after the fact. Dr Rogers came in after my cleaning and barely spoke to me other than telling me to stick my tongue out. When he was done I had to ask what he was doing.. lol. Then he tells me to come back in a couple months and starts to leave. I had to stop him and ask about my x-rays and cavities if I had any or not. He just says " I didn't see any. We'll look again when you come back"..?? What.. Ok whatever. I leave and the lady at the desk sets my next appointment and I leave. Well a week later (today) their office calls me and tells.me everything was filed but my cleaning (which is covered completely by my insurance ) was input and it was actually some kind of fill mouth something. Basically they put it in differently so they get more money. So I tell her I went in for a cleaning and nobody said anything about it being anything other than a cleaning until a week later. She tells me I have to take it up with billing... What kind of place is this? Seems to me it's very bad business to have a customer come for one service then try to bill them for more services after the fact. Moral of this story.
DON'T GO TO THIS PLACE.. lol..
And if you do. Avoid Dr Rogers. You'll thank me later.
And make them give you very specific paperwork saying what you are getting done. They gave me no paperwork at all.
P.S. I still think I have a cavity. My tooth still hurts..
Thanks Dr Arthurs office.......
About Front Desk: Read my review
Front desk:
Hygiene rating:
My Experience: Cleaning
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Both Dr. Arthurs are very professional and attempt to make treatments as pain free as possible. All assistants are warm and professional too. Would not hesitate to recommend to anyone.
I know this doctor: 30
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