Review by
disheartened parent
Stars:
1.0
on
2008-01-07
Link
Facilities:
Service:
Painless:
Results:
Cost:
I couldn't believe how uncaring and unprofessional Dr. Festa was. He cancelled a visit with my frightened uncomfortable child 15 minutes prior to her scheduled visit because we weren't in the office yet. Even though I was on the phone with his office and double-parked outside trying to get advice on parking since I drove around for 30 min trying to find a spot. I knew he was beside the phone because the receptionist said he had just come up to her. When I asked to speak to him they said he was at the bank. When I insisted he get on the phone, he told me I took him away form taking care of a 3 year old. I said I was told you were at the bank. He then said uh uh uh yes but I got back. Unless he has clones or an ATM in his office it sounded incredulous. Even though he knew my child was right outside and upset (now it is 1PM the scheduled appointment time) he refused to see my chld. Frankly at this point I didn't want him touching my child. Sadly when I told my child she couldn't be seeing the dentist which she had just gooten psychologically prepared to see, my adopted child with poor dentition including a tooth ache asked if we would be able to find a dentsit who cared about children. My heart broke.
out of 5 stars
