My family went to Dr. Palmer for a year and our experiences were not good. I was always treated very rudely by the darked haired receptionist and friends who were also patients there said the same thing so I didn't take it personally. I had to have a crown replaced and I was not told of the cost before the procedure. I guess I should have asked too. My previous dentist, Joan Loehr, did a very good job explaining how much procedures cost and offered billing and payment options. Not so with Dr. Palmer. I needed to pay the $400 (after insurance) the same day. I didn't plan for that expense but not a big deal. However this IS a big deal to me. My daughter went in to have a cavity filled and was so upset that they couldn't give her the shot so we left. They said it would be fine to wait for her next check up. MONTHS later when our next appointments rolled around, instead of getting a reminder in the mail we got a cancellation. Our appointments were cancelled because we didn't pay the $24 due at the time of my daughters nightmarish cavity filling appointment. Couldn't they just ask for the $24 at the time of our check ups???? They had no trouble asking for money any other time.
out of 
