Dr. Chan's office is conveniently located to my home. They are flexible with appointments and the office staff are very friendly.
I think they have impeccable chair-side manners and always make sure that you are comfortable. I rarely am in pain or discomfort.
The only complaint that I have ever had had to do with insurance questions. When asked for help in getting costs of procedures and what the insurance would pay before I would go in, I would rarely get a call back. That could be frustrating.
Other than, they are great!