Read review posted by Jess on June 11, 2014, 10:07 a.m. for Dr. Michelle Brown - Dentist

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Read review posted by Jess on June 11, 2014, 10:07 a.m. for Dr. Michelle Brown - Dentist

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Dr. Michelle Brown DDS - Dentist

4.5 based on 3 reviews

out of 5 stars

Garner, NC

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Review by Jess Stars: 2.5 on 2014-06-11 Link

Facilities:

Service:

Painless:

Results:

Cost:

I went to Dr. Brown for a chipped tooth that she was able to buffer. She charged me 80.00 just to do this. I called to make an appointment for a cleaning and to get a composite filling on a molar fixed that chipped off. I had to cancel my appointment 3 times due to health problems. I apologized and explained my situation and even offered to pay a fee the next time I rescheduled. I called today 6-11-14 to schedule for cleaning and to get my molar fixed and the receptionist told me she would have to talk to Dr. Brown to see if she could even continue seeing me as a patient. While I understand where they are coming from for 3 missed appointments, I did explain my health problems and it seemed as if the receptionist had no empathy towards my situation. I already had reservations about coming back due to how unapproachable Dr. Brown seemed; however, I thought maybe she was having a bad day and would give them another chance. I didn't even wait for the receptionist to call me back because I felt so uncomfortable. I have never heard of a dentist dismissing a patient. I have heard of paying a cancellation fee. I found a new dentist today and hope to have better luck. I do not recommend going to Dr. Michelle Brown in Garner, NC.

About Front Desk: There is one receptionist there who is very friendly, but the other is very rude. I wish I could remember their names, but cannot remember their names as I believe they didn't even state their name upon answering the telephone.

Front desk:

Hygiene rating:

About Hygienist: Never saw a hygienist so I can't rate one.

I know this doctor: One Visit