I would like to commend the outstanding staff of Dr. Shen's Orthoworks at San Bruno, CA. The front desk staff are always friendly and approachable and easy to contact especially when you have emergencies. I requested a speficic Dental assistant who works on my adjustment all the time, the first one is Tina but unfortunately she was always off or on vacation on the date I usually have my adjustment so I requested Mercedez who is exceptionally good on what she do and the new Doctor which I forgot her name, she will kill me if she find out I forgot her name, she's great, very informative and knows exactly what her patient needs. I always tease her that I can wear my braces till I'm eighty years old so that I can to their clinic all the time and chat. Kidding aside Mercedez and her partner Doctor are the best assets on that clinic.