Stress = we're usually the last appt...the dentist is impatient and the nurses rush him SEVERAL times so they can all go home; they think we don't speak their language.
customer service = again, no patience to explain the cost and the procedures. basically just say, you need it and it costs this much. they don't give me any alternative treatments...if you don't follow their instructions, they won't do it. again explanation is minimal. it feels like i'm not wanted there, i'm there because i need to and they're taking advantage of that.
cost = it's more than not giving alternatives and not explaining. i'm not accusing any insurance frauds since i have no evidence, but just discussing my suspicion. EVERY procedure my wife and i go for (deep clean, filling, root canal, regular cleaning), there are added expense not covered by insurance. fluoride rinse, mouth wash, misc lab fees...when asked, they told me to call my insurance. i'm no expert, but not sure we need all those extras. our teeth aren't healthy, but previous dentists (1/2 yr ago) only ask us to do the procedures, no extras.
notes:
why did i change dentist? relocation and diff insurance, 1/2 yr ago
why did i go back? they're 1/2 mile away, next one is 8.
out of 
