Review by
Sammi Chapline
Stars:
1.0
on
2012-06-15
Link
Facilities:
Service:
Painless:
Results:
Cost:
My problem is not with Dr. Dorsey. I met him once when I took my daughter there, however during the consultation with him there was no privacy and he spoke very loud. I might also add he looks nothing like his picture on their website, he is a good at least 20 years older, so that is a misrepresentation.
My problem is with the office manager, Lisa, she does not return calls regarding questions I had, and continued to schedule appointments even after I didn't go back. She also took her sweet time releasing my daughter so I could take her to another orthodontist, and when I called and asked her myself to release her, she told me to call the company myself, (which they do not speak to clients) and then she hung up on me. I at this point was already absolutely appalled at the rudeness and complete lack of professionalism demonstrated. Then I was just dumbfounded. Somebody even went so far as to call the MTM company and tell them I did not come for that appointment, (when I had a signed sheet) and I did not come the next day either. No I did not go the next day either. There was no appointment. Why would my daughter have her impressions taken, then we are suppose to wait for approval but we had an appointment the next day. Don't go!
out of 5 stars
