I scheduled both my daughters for a checkup for school, ages 7 and 5. I waited over an hour to be seen. I had an appointment but they decided the people who walked in were going first, in my opinion they could have waited, one was for a fallen out filling, the teen was not in any obvious pain. They assured me I was next, to my surprise they would not let me in, they explained they could not during x-rays. After, they still wouldn't let me in, I asked to be with my daughters 5 times, and the doctor kept denying me, excuse me these are small children, nervous, one who has already had a traumatic experience with the dentist, and they won't allow parents to be with their minor children. You can't even see if your children are being treated correctly, or if they are patient with them. I teach my children how to behave, so this was not a behavior issue, I believe parents should be with their young children weather it's medical or dental, for support and comfort, but dr. Durkins policies are extreme and stupid, I finally had enough and asked for my daughters and walked out! Do not go there, my daughter told me they were not patient. And the customer service is poor. They make you wait over an hour even if you have an appointment.
out of 5 stars
