I had been a loyal patient of Dr. Fetterman for 5 years, even though having moved to the East Bay and then Hawaii for job relocation, I still came back because I prefer not to change. I was extremely disappointed at my last dental visit when both the receptionist and Dr. Fetterman himself rudely told me I'd need to rescedule because I was late. I drove from the South Bay, was caught in traffic and called twice to let the office know the situation. I paid $8 in parking, drove 1.5 hours to get there and only in the Bay Area a short time from Hawaii but they refused to make accomodations to fit me in....this was just a cleaning and check-up no less. This was the worse experience I have had at a doctor's office, especially one in which I thought I had a nice relationship and history with. Needless to say I will be changing dentists.
out of 5 stars
