I have always been a loyal patient of Dr Murphys and have not only referred over 20 new patients to him in the last year but I have ALWAYS made sure he received the money that I owed him. After paying his office hundreds in overpriced services I was rudely informed that I still owed $28 when I made my appointment for a cleaning. Being an understanding person, I felt bad and explained I would pay when I came in for my appointment, LIKE I HAVE MANY TIMES. When I got to my appointment I realized I left my wallet at home. However, I had my ID and explained to them as soon as my appointment was over I would run next door to the bank and get them not just the $28 I owed, but enough to cover today as well. They refused to see me because I owed $28 and then proceeded to smirk at me. TWENTY EIGHT DOLLARS. Outraged, I emailed Dr Murphy, thinking he would maybe apologize for the rude, unprofessional behavior of his office staff. He responded to my five paragraph email with the following.
"Ashley, sorry it didin't work out to see you today. Hope things go well for you in the future."
I have never been treated so poorly by anyone and I hope that nobody else goes through the harassment and bullying of his receptionist, Becky.
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