Review by
Smiling Patient
Stars:
2.0
on
2013-03-25
Link
Facilities:
Service:
Painless:
Results:
Cost:
My husband went in for a routine cleaning and told the office that he would like to be notified if they were going to do any procedures not covered by his insurance. A month later we received a large bill in the mail from Dr. Murphy's office. We called his office and were told we would have to pay the bill. After calling our insurance we discovered Dr. Murphy's office had called our insurance the day of my husband's visit. Our insurance had told his office that the procedures would not be covered and the patient would have to pay out of pocket. Dr. Murphy's office went ahead with the procedure knowing full well my husband would have to pay the bill when he had specifically asked to be notified if that was the case. When we called Dr. Murphy's office they said they would send us to collections if we did not pay the bill. Terrible experience. Despite the fact the cleaning was fine, we would never return to this lying manipulative office.
About Front Desk: Liars and cheats. Extremely rude.
out of 
