Even though I was happy with my prior dentist of 30 yrs I thought I'd give Brownstein a try. But he was so bad I'll never go back. He said I had several cavities but my prior dentist said it's absolutely not true! He talks too fast & unintelligibly & has white foam on his lips.
Receptionist Ellie is rude, hostile, & apathetic.
I told assistant & Brownstein I don't want nitrous. All during my appt Brownstein kept being called to other room for other patient. Before my shot I asked assistant if Brownstein good at shots & she wouldn't answer. He said Close your eyes in rude hostile way & crammed shot in hard & fast! They're supposed to shake cheek & put shot in slowly. Then he puts nitrous mask on me & assistant doesn't even remind him I said no nitrous.
He yells at assistant during appt, very rude.
The bathroom is super tiny, right in receptionist desk area, door does not work or lock. I mentioned to receptionist how they could fix it easily (I know construction) & she ignored me even though she was not busy & definitely heard me.
I spent a fortune here & they were still so rude & unprofessional to me.
out of 5 stars
