Read review posted by bsfl on Sept. 3, 2014, 11 a.m. for Dr. Mark Degen - Oral Surgeon

Dr. Mark Degen DDS Red Rock Oral & Maxillofacial - Oral Surgeon

3.5 based on 4 reviews

Rating out of 5 stars

Las Vegas, NV

Map & Address
Review by Stars: 1.0 on Link
Inconsistent, at best. In our family, the wisdom tooth extraction a few years ago went great...More recently, the same treatment became the Worse experience Ever! This man wanted to remove one painful tooth & do a second procedure to remove the others. There was no medical reason for this (other than to make money), but the 2 bottom teeth were infected. After hours of waiting, unprofessional conduct, etc...went back to our primary dentist & immediately to a cleaner, friendlier, effective office where the surgeon immediately removed the dangerously infected teeth (all at once) for several hundred dollars less. Maybe this practice doesn't like Cash as much as certain insurances.

About Front Desk: 30-min. wait to fill out paperwork (no one else in office) Another patient walked in & asked why they didn't pick up phone? 1-1/2 hour wait before taken to room (hungry & in pain) Delay while doctor tried to talk us into 2 procedures (more $$) More waiting...No one checks on us (they probably think we're still there...) No one called to find out why we left or if we were OK Inappropriate & unprofessional staff comments Staff argumentative, rude & disrespectful This was an intolerable situation and am glad I walked out. This doctor either doesn't have confidence in his skill or is just trying to make the most money he can. Five HIPPA violations (that we blatantly caught) They want to charge $50 in-advance before you even schedule because "so many patients don't come back or call to cancel." Well, if they call-no one picks up the phone And paying that much in advance for an appt. is not standard in this community. Dingy. Patient Rights & HIPPA not respected.

Front desk:

I know this doctor: 4-years

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