out of Read Reviews for Dr. James Bush
I would not recommend using this provider. I am a service member and prior to the beginning of treatment I inquired to the dentist billing office person to inform me of the coverage for treatment. They informed that they have received an authorization number from Concordia Dental and as such covered for treatment.
After each treatment appointment I again inquired as to any incidental charges for treatment and continued to get the same reply. After the final treatment was performed, they then informed that I was not covered by Concordia because coverage had ended and I was responsible for all charges.
At that point I requested a copy of the authorization they had received and on it it clearly stated that treatment needed to be performed prior to expiration date. My initial appointment to start treatment was after the expiration date and they knew this.
This dentist clearly deceived me in making me believe I had coverage and continued treatment knowing that at the end I would be responsible for payment. This type of unethical, deceptive practice has just put me in a unnecessary financial hardship.
I would recommend Concordia Dental or for that matter any dental insurance company review their ethical behavior as a network provider and remove them from the list.
About Front Desk: The lady that does the billing is very unethical.
Front desk:
My Experience: Crown
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His price was 2k more than other estimate. I questioned pricing and his staff was very rude. His hand has a shake that becomes fairly steady when in your mouth. I wouldn't trust him and wonder about his ability perform oral surgery. Be careful seeing him
Front desk:
My Experience: Dental Implants
Duration: 1 hour
I know this doctor: 5 years
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About 3 years ago I broke my front tooth (under the gum)! I choose to get dental implants for the top and bottom. Thanks to my great credit score I was able to get Care Credit to finance the $11,000 left after insurance. The process was long but my care from Dr Bush's office was wonderful. The pain was not that bad. My fear was the problem. I never once had to go tooth less. I was amazed at what Dr Bush could do. Everyone was caring and professional. I am always welcomed with smiles and even hugs from some of the staff. Waiting time? If you have an appointment set then that is time you will be seen! I have never had to wait over 8 mins past my appointment time (I time Dr offices). To this day I get compliments about my smile and how BRIGHT my teeth are. I have sent a few people to Dr Bush's office and they are happy customers.
I know this doctor: 3yrs
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