Read review posted by Karma on Sept. 13, 2014, 9:12 p.m. for Dr. Antonia Koob - Dentist

Dr. Antonia Koob DDS 1st Impression Dentistry - Dentist

3.5 based on 12 reviews

Rating out of 5 stars

Austin, TX

Map & Address
Review by Stars: 1.0 on Link
I had several fillings and also had a crown replacement. The staff at this facility are all unprofessional and don't know what they're doing. I had my crown replaced with a temporary crown because they didn't have the materials to create a permanent crown, which turned out to be a blessing in disguise. Ten minutes after I left the office, my temporary crown fell out. Since I had my temporary crown put in, I have had numerous issues with it because Dr. Koob hires dental assistants who only have a few months of training by Allied Health careers and don't have the experience necessary to perform the procedures they are doing. She trusts them to do their job because she's too lazy to check on their work. As the dentist, she should be doing the majority of the work, not her dental assistants. These dental assistants are rude and have very passive aggressive behavior. They are constantly trashing the other employees in front of patients and even talk negatively about Dr. Koob. They also talk down to patients and a very condescending. I'm so glad I only got a temporary crown from this place because I do not trust them to perform anymore of my dental procedures. I am in the process of finding another dentist because of the low quality wor

About Front Desk: Hollie is very unprofessional. I overheard her talking bad about patients to the other staff and making fun of someone for having yellow teeth. She is the type to smile in your face and talk about you as soon as you leave the office. She also has horrible communication with the dentist and dental assistants causing a lot of stress for the patient. I was referred to a root canal specialist through their office. I got a root canal, which used the majority of my yearly balance and later found out that Hollie forgot to tell them that I was only being referred to them for an exam, not a root canal. So in short, I had to pay more and undergo a root canal because of her lack of communication and disorganization with the root canal specialist's office.

I know this doctor: 2 months

Agree 1 Disagree 2 Agree 1 Disagree 2